Trading Standards

Text message scam warning

Residents in Devon are being warned to be on their guard against text message scam where fraudsters impersonate family members.

The warning comes from Heart of the South West Trading Standards Service who say there have been many examples of fraudsters sending a text message purporting to be from the recipient’s son or daughter, claiming that the sender has a new number or has broken...

Rogue builder jailed for fraud

A rogue builder from North Devon has been jailed for two years eight months for defrauding his customers out of approximately £38,000.

At Exeter Crown Court on Thursday, March 30, Samuel Harvey 32, of Greenbank Road, Barnstaple, was sentenced following a prosecution by Heart of the South West Trading Standards Service.

Previously, on January 31 at Barnstaple Magistrates...

Trading Standards warns lettings agents to protect client's money after firm fined £8,000

Trading Standards is reminding letting agents of their legal obligation to protect money they are holding on behalf of a client after a tribunal upheld an £8,000 fine imposed on a firm.

Heart of the South West Trading Standards imposed the fine on Swallows Property Ltd., in Frome, Somerset, after they had repeatedly ignored advice to obtain Client Money Protection that protects the...

Police and Trading Standards execute warrant in West Devon

On Thursday 9 February, officers carried out a warrant in the Okehampton area as part of an investigation into the possible sale of illegal weapons.

Officers from the Serious and Organised Crime Investigation Team, supported by the Force Support Group and Neighbourhood Team attended the address along with Trading Standards Officers.

The action was taken following information...

Don’t let ‘toxic mould’ scammers into your home Trading Standards warns

Trading Standards is warning homeowners across Devon, Somerset, Plymouth, and Torbay to be wary of scammers who are trying to take advantage of concerns about ‘toxic mould’.

Heart of the South West Trading Standards says that there have been a number of instances of scammers attempting to dupe householders into handing over money for fake ‘toxic mould’ surveys.

There have...

Trading Standards gives advice on how to ensure toys are safe this Christmas

To help ensure that the toys you are buying this Christmas are safe Trading Standards has released two short videos.

The videos, about toy safety and buying electrical goods , feature Holly Traynor from the Heart of the South West Trading Standards Service and she gives her top tips and advice on what to look for and what to avoid.

Trading Standards advises that if you are...

Trading Standards and police join forces to tackle illegal vape sales

Illegal vapes with a street value of approximately £7400 worth has been seized from a store in Plymouth following an operation by Trading Standards and Devon and Cornwall Police.

Heart of the South West Trading Standards and Devon and Cornwall Police have visited a number of knife retailers as part of the Police’s Operation Sceptre campaign. Trading Standards were ensuring that...

Trading Standards warn of loan sharks as households borrow to meet rising costs

More than a quarter of people are resorting to using credit cards to buy food, and a fifth have borrowed money in order to pay for rising prices, it’s reported .

A poll by Ipsos, carried out for Sky News, shows that 18 per cent of respondees have borrowed money in the last year to pay for rising costs of living.

“Borrowing from reputable sources is one thing, but people, who...

Trading Standards seizes large amounts of illicit tobacco

Trading Standards seized illegal tobacco estimated to be worth more than £200,000 in raids in Devon and Somerset on Friday (22 July).

The raids were conducted by officers from the Heart of the South West Trading Standards Service and supported by Avon & Somerset Police, Devon and Cornwall Police, and HM Revenue and Customs.

The seizure is one of the largest of its kind...

Trading Standards to 'test' more petrol pumps for accuracy this summer

Trading Standards will increase the number of routine petrol forecourt checks across Devon, Plymouth, Somerset, and Torbay this summer.

Usually around a dozen forecourts a year are tested – this summer up to an extra 20 will be tested, with a possibility of more if needed.

Fuel pumps are regularly tested by Heart of the South West Trading Standards Service to ensure that the...

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