SOUTH Western Railway (SWR) is to install publicly accessible automated external defibrillators at all 154 of the staffed stations on its network.
The train operator, which is one of the largest in the country with stations across South West London, Surrey, Hampshire, Berkshire Dorset, Wilshire, Somerset, and Devon, is investing over half a million pounds in the project as part of...
SOUTH Western Railway (SWR) has set out its service plan for the rest of this week and weekend, following the major landslip in the Hook area, which has severely reduced the number of trains that can safely run between Basingstoke and Woking.
The landslip has left a 44-metre stretch of track suspended in mid-air, resulting in a severely restricted service between Basingstoke and...
South Western Railway (SWR) is urging customers to only travel if absolutely necessary from Tuesday 3rd to Sunday 8th January due to strike action. The latest information and details of which services are running can be found here .
National strike action by the RMT union on Tuesday 3rd, Wednesday 4th, Friday 6th and Saturday 7th January will mean a severely reduced service on...
Customers at four of South Western Railway’s (SWR) stations in Devon are set to benefit from the latest round of a multi-million pound repainting scheme.
The £1.5m programme, which started in 2021, has seen 57 stations across the SWR network repainted both internally and externally in 2021/2022 alone.
As part of the programme, Axminster, Feniton, Honiton and Whimple stations...
South Western Railway (SWR) has completed the installation of Co Bikes docking stations plus 30 e-bikes at Cranbrook and Honiton stations, launching a new eco-friendly onward travel option for their customers.
The e-bikes, supplied by Co Bikes, will provide SWR customers with a green and efficient transport alternative, helping to tackle congestion on roads, improve air quality and...
South Western Railway (SWR) today announced that it will be introducing a new timetable from Monday 21 February that will see train services return to pre-Omicron levels.
The move comes as improving staff availability means that SWR can increase the number of trains it runs without compromising reliability for customers. The uplift is timely as more people return to the railway...
South Western Railway customers buying tickets through the company’s website are now eligible for exclusive deals and money off local attractions
South Western Railway (SWR) has unveiled a new rewards programme, offering customers discounts on local attractions across the region when purchasing tickets directly from the SWR website.
The new scheme, SWR Rewards, is completely free to...
South Western Railway (SWR) has today announced the launch of Assisted Boarding Points - an industry first assistance service for its customers, allowing for a far more intuitive and efficient travel experience.
Customers at a host of SWR stations will now see dedicated Assisted Boarding Points on station platforms, where they can WhatsApp or call a dedicated customer service team,...
South Western Railway (SWR) has been recognised for achieving the national standard in customer service, underpinning the company’s determination to improve the passenger experience in readiness for more people travelling on the railway after lockdown.
Every aspect of SWR’s customer facing departments underwent 18 months of rigorous examination before being awarded the ‘Putting the...
There is currently a severely reduced South Western Railway service running between Woking and Surbiton, due to a power surge in the track circuit system earlier today. As a result SWR services are subject to significant delay, cancellation and disruption, with ticket acceptance and replacement buses in place.
Until further notice the following alterations have had to be made to the...
