ambulance service

Support your ambulance service this Easter weekend

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is encouraging people to use the right healthcare service this Easter bank holiday weekend, as the region prepares for the start of the holiday season. Residents and tourists to the South West are being reminded to only dial 999 in a life-threatening emergency. Bank holiday weekends can be a busy time for 999 services,...

Help the ambulance service by following 10 steps to a safe and healthy summer

Residents and tourists to Devon this summer are being asked to Help Us To Help You by the South Western Ambulance Service NHS Foundation Trust (SWASFT).

The Trust serves a population of over 5.5 million people and every year, the South West of England is estimated to receive an influx of over 23 million visitors - with a large proportion of them coming during the summer months....

Post-Christmas appeal from the South Western Ambulance Service

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is urgently appealing to the public to think carefully before dialling 999 due to the extreme demand it is currently facing following the four-day Christmas break.

At 11:30 on Wednesday 28 December there were 482 patients waiting for ambulances across the South West, with 106 patients awaiting handover at hospitals...

999 call handlers speak out about abuse

South Western Ambulance Service NHS Foundation Trust (SWASFT) is reminding the public to respect its people when calling 999 for an ambulance this winter. Figures from the Trust indicate abuse against its 999 call handlers has more than doubled since the beginning of the full UK lockdown in March. Control room staff reported 77 verbal abuse incidents from callers between 23 March and 23...

Coronavirus: Ambulance staff report 290 violence and aggression incidents

Hundreds of South Western Ambulance Service NHS Foundation Trust (SWASFT) staff have experienced violence and aggression while working during the coronavirus pandemic. Ambulance crews and control room staff reported 290 incidents during the first 10 weeks of lockdown from 23 March to 31 May. This figure compared with 199 during the same time period in 2019. The majority (84%) of the cases...

Ambulance Service Condemns #Unacceptable Assaults

#Unacceptable assaults on emergency services staff tackling the COVID-19 (coronavirus) pandemic will not be tolerated - South Western Ambulance Service NHS Foundation Trust (SWASFT) is warning the public.

More than 100 SWASFT staff including frontline paramedics and 999 call handlers experience violence and aggression while on duty every month.

A man was jailed for 20 weeks...

Plea to think before you dial 999

‘Keep the 999 line free for me’ is the urgent request being made by the South Western Ambulance Service NHS Foundation Trust (SWASFT) ahead of one of its busiest times of the year.

This awareness raising campaign will run for at least the winter period and encourages people to question whether or not they really need to dial 999. Many of the 999 calls made to the service could actually...